SMEs may not have the resources to engage in the type of
convergent technology adopted by this company, however,
they can learn from the concepts underlying the success
in using convergent technology. Success in convergent technology
brings out the need to add value to your product or service,
thereby satisfying the allied or related needs and wants
of your customers. In service industry, it would be similar
to the "One-Stop Service" concept and in manufacturing
industry; it means focusing on and specializing in a specific
product line.
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